General terms and conditions

GENERAL CONTRACTUAL CONDITIONS

1. INTRODUCTION
The present General Terms and Conditions (hereinafter referred to as "GTC") cover the
service available on the vpt.hu and webshop.vpt-campingshop.hu website
(hereinafter referred to as "website")
the terms and conditions of use by the User (hereinafter referred to as "Customer"). A
technical information necessary for the use of the website, which is not included in these
GTC, is provided in the information available on the website. By using the Website, the User
acknowledges and accepts the terms of these GTC.

2. SUPPLIER
VPT-Group Ltd.
Address: H-9400 Sopron, Pozsonyi út 15.
Tax number: 12803587-2-08
Community tax number: H U12803587 Company
registration number: 08-09-010197
Data management registration number: N AIH-75786/2014
Mailing address: H-9400 Sopron, Pozsonyi út 15.
Phone: +36 99 505 745
E-mail: webshop @
vpt.hu

3. ANSWERS
AVPT-Group Ltd. (hereinafter referred to as the Seller) reserves all rights to change its
price list and product range without prior notice, without prejudice to orders already
confirmed.

4. AUTHOR'S RIGHTS
The entire website (texts, images, graphics, etc...) is protected by copyright,
so copying, modifying, distributing for commercial purposes is prohibited!

5. BINDING OFFER, CONFIRMATION:
In the case of orders placed in the webshop operated by the Seller, the Seller shall confirm the
receipt of the Buyer's order to the Buyer by electronic means without delay. The
contract for the purchase of the products specified in the order shall be concluded between the
Buyer and the Seller if and when the Seller accepts the order and the confirmation of
acceptance is received by the Buyer within 48 hours.

6. DELIVERY CONDITIONS:
The prices shown in the webshop are valid for collection at the Seller's premises. At
the Buyer's request, the Seller will deliver the goods to the Buyer by courier.
In all cases, the transport costs incurred shall be borne by the Buyer.
In the case of delivery by courier service commissioned by the Seller or the Buyer, the
delivery risk is transferred to the courier service upon delivery of the goods and to the Buyer
upon receipt of the goods. Failure to meet the delivery and performance deadlines due to
force majeure - an unavoidable cause beyond the control of the service provider (e.g. acts
of war, sabotage, riots, bombings or other emergencies, natural disasters, fire, etc,
work stoppages, bomb threats, and actions taken at the disposal of the authorities
authorised under the Defence Act) - and all other cases not related to the seller
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circumstances represented by the seller, the seller shall not be liable.
The Buyer shall in any case verify the integrity of the goods upon receipt. If the Buyer takes
delivery of the goods from a courier of a parcel delivery company, the goods must be checked
at the place of delivery and any damage must be recorded in the courier's report. If the goods
are taken over personally at the seller's warehouse, they must be inspected on the spot at
the time of taking over at the warehouse. The seller shall not be liable for any damage
occurring thereafter or not documented at the time of acceptance.
If the Buyer requests the delivery of the product at a time other than the delivery time
specified in the conditions of use and, as a result, it is not possible to record a delivery
report, the Seller does not provide any guarantee or warranty.

7. PAYMENT TERMS:
The settlement of the consideration is made on a flat-rate basis.
Cash, cash on delivery and credit card payments are usually accepted.
Other payment terms will be granted on a case-by-case basis.
Payment is deemed to have been made when the relevant invoice amount is credited to
the seller's house bank account or bank account. In the case of payment by bank card, it
is deemed to have been paid when the payment is successfully confirmed by the bank.The goods
on the invoice remain the property of the seller until the invoice is settled.
In the case of a sale with reservation of title, ownership of the product is not
transferred to the Buyer until the full purchase price has been paid.
On the basis of the foregoing, until that date, the Buyer shall not be entitled, other than for
its use.
have control over the space.
If, contrary to this, he/she disposes of the product in any way (sells, damages, encumbers,
puts it to use, etc.), he/she must bear the civil and criminal consequences.
In the case of intra-Community supplies, the Buyer must pay the VAT on his own return.
declare and pay it in accordance with the laws of your country.

8. ACCOMMODATION
8.1. How to exercise the right of withdrawal
The right of withdrawal is only available to Users who qualify as consumers under the
Civil Code.
The right of withdrawal does not apply to a business (reseller, wholesaler, etc.), i.e. a person
acting in the course of hisorherprofession, self-employed occupation or business.
The provisions of this point apply only to natural persons acting outside the scope of
their profession, self-employed occupation or business activity who buy, order,
receive, use, make use of goods and are the addressee of commercial communications or offers
relating to goods. To withdraw from the contract without giving any reason within fourteen
(14) days of the date of receipt of the goods, or, in the case of the supply of several
goods, of the last goods supplied, by the Consumer or by a third party other than the carrier
indicated by the Consumer.
If the Buyer wishes to exercise his right of withdrawal, a clear statement of his intention to
withdraw.
must be sent electronically to the
- [email protected]
by e-mail to the Seller.

The Buyer shall exercise his right of withdrawal within the time limit if he sends, before the
expiry of the time limit indicated above.
a notice of withdrawal to the Seller.
In the case of a written withdrawal, it shall be deemed to have been validated within the time
limit if the Buyer sends the Seller a declaration to this effect within 14 calendar days (up
to the 14th calendar day). In the case of notification by e-mail, the time of sending the e-mail
shall be taken into account by the Seller for the purpose of calculating the time limit.
In the event of withdrawal, the Buyer shall return the ordered goods to the Seller without
undue delay, but no later than 14 days from the date of the communication of the notice of
withdrawal.
The deadline is deemed to have been met if the Buyer sends (by post) before the expiry of the
14-day deadline
or to the courier he/she has appointed).
The cost of returning the product to the Seller's address is the responsibility of the Buyer.
The Seller will not be able to accept the parcel returned by cash on delivery.
Apart from the cost of returning the goods, the Buyer shall not be liable for any other costs
there is no charge.
If the Buyer withdraws from the contract, the Seller shall reimburse the consideration paid by
the Buyer without delay, but no later than 14 days after receipt of the Buyer's notice of
withdrawal.
The Seller is entitled to withhold the refund until the product has been returned. The Seller
may withhold the refund until the refund is paid.
8.2. In which cases is the Consumer not entitled to withdraw from the contract?
In the case of a contract for the provision of a service, after the service has been performed
in its entirety, if the Seller has commenced performance with the express prior consent
of the Buyer and the Buyer has acknowledged that he loses his right of termination after the
service has been performed in its entirety.
In respect of a product in a sealed package which, for health or hygiene reasons
cannot be returned after opening after delivery.
If the ordered spare part is not a stock item and it is expressly ordered by the Buyer, the
order shall be processed in accordance with the provisions of the Act No.
Government Decree § 5. C), we are not in a position to delete it.

9. RESPONSIBILITY:
The seller shall not be liable for indirect damages, in particular for loss of profit, loss
of production, loss of data. Furthermore, the seller shall not be liable for damages if the
damage was caused by the wilful misconduct or gross negligence of the buyer or if it was
caused by defects concealed in bad faith.
Pursuant to § 6:152 of the Civil Code, the parties acknowledge that a contractual clause
limiting or excluding liability for a breach of contract that is intentionally caused and that
causes damage to human life, bodily injury or health is null and void. In the case of other
breaches of contract, liability may be limited or excluded if the resulting disadvantage is
compensated by an appropriate reduction in the consideration or other advantage. In this
context, the Buyer, by accepting these GTC, declares that the disadvantage suffered by the
Buyer as a result of the limitation of the Seller's liability is adequately compensated by the
purchase price of the Goods, for which limitation the Seller has granted the Buyer an
appropriate price reduction.
The parties acknowledge that the Civil Code. 314 (2) of the Civil Code, the right of action for

breach of contract

liability may not be excluded or limited, unless otherwise provided by law, unless the
disadvantage is offset by an appropriate reduction in the consideration or other advantage. By
accepting these GTC, the Buyer declares that the disadvantage suffered by the Buyer as a result
of the limitation of the Seller's liability shall be adequately compensated by the purchase price
of the Goods, for which limitation the Seller has granted the Buyer an appropriate price
reduction. The Buyer shall also
with regard to the present Terms and Conditions, expressly declares that, by intending to
purchase, it has accepted these Terms and Conditions, understood the information
provided and acknowledges that it is bound by these Terms and Conditions in its legal
relationship with the seller. The language to be used before, during and in connection
with the conclusion of the contract is Hungarian.
In the event of any order, the framework provisions of these GTC shall prevail.
10. WARRANTY OF ACCESSORIES, PRODUCT WARRANTY , GUARANTEE
The Seller offers a 12-month warranty on all new products it sells.
10.1. The Seller's warranty and guarantee liability is governed by Act V of 2013 on the
Civil Code, Government Decree 151/2003 (IX. 22.) on the mandatory warranty for certain
consumer durables, and by Decree 19/2014 (IV. 29.) of the National Government on the
procedural rules for handling warranty and guarantee claims for goods sold under a
contract between the consumer and the business.
We would like to draw the attention of our Dear Customers to the fact that in case the
malfunction occurred due to non-compliance with the instructions for use, maintenance or
installation, or due to improper use (not intended for the intended purpose), incorrect handling,
natural wear and tear, inappropriate quality of fuel or auxiliary material, or unauthorised
intervention by a third party, or if the malfunction occurred as a result of non-
compliance with the installation and operating instructions, the defective performance
(and thus the warranty of the accessories) is deemed to be the responsibility of VPT- GROUP
Kft.-VPT-GROUP Ltd. is not liable for the defects under the warranty rules,
given that the cause of the defect arose after the performance of the VPT-GROUP Ltd. and
the product (part) complied with the quality requirements established for it at the time of
performance.
In the case of material and manufacturing defects that occur during the use of
products modified by third parties, VPT-GROUP Ltd. shall not be liable in principle, even in
the case of defects occurring within the warranty period.
Government Decree 151/2003 (IX. 22.) on the mandatory warranty for certain consumer
durables 1. § (For the validity of the warranty under this Regulation and for the
enforcement of the rights arising from the warranty, the business may not impose any additional
requirements on the consumer beyond those set out in this Regulation, unless the
proper installation of the consumer goods cannot be ensured by other means and the fulfilment
of the requirement does not impose a disproportionate burden on the consumer), the installation of
products belonging to the following product groups must always be carried out
professionally and an invoice or worksheet for the installation may be accepted as proof of
this.
Installation in a specialist workshop ensures that the other operations required for the
replacement of the component are carried out, using the target tools, systems are
checked, and post-installation check measurements are carried out
10.2. The Seller shall keep a record of the warranty or guarantee claim notified to him, in
which he shall record the name and address of the Buyer and his declaration that he consents to
the recording of his data in the record in accordance with the provisions of Decree

19/2014 (IV. 29.)

to manage the following.
To start the guarantee procedure, you need :
- https://www.vpt.hu/hu/garancialis-bejelento complete the following
supporting documents must be attached to the returned product:
- the original invoice or a copy of the original invoice proving the purchase,
- a copy of the invoice/worksheet certifying that the product has been professionally
installed
- the exact business details of the installer (including tax number) and the scope of its
activities, to prove that the installer (depending on the product group) is professionally
qualified and authorised by the court to carry out the installation.
In the case of products sold by the Seller, the warranty provided for in these GTC shall
only apply if the relevant provisions have been complied with during the use and installation of
the product and the product has been used in accordance with its intended purpose.
In the case of missing documents, the seller shall return the goods accepted for warranty
inspection to the
if the request to remedy the deficiency is unsuccessful, scrap it after 30 days of storage.
In the event of a legitimate complaint, the warranty covers the repair or replacement of
the defective product, at the manufacturer's discretion, and the cost of returning the
defective product to the customer's premises and shipping the new product. Otherwise, the
costs of delivery or dispatch shall in all cases be borne by the complainant.
The repair or replacement of equipment is the responsibility of the equipment
manufacturer. If the Buyer needs a replacement product during the inspection, the Seller can
provide it by supplying a new product. This replacement part is not part of the assessment
of the product under guarantee, i.e. the Buyer is obliged to pay the price of the new product in
accordance with the payment terms. In the event of a justified complaint, the result of the
warranty procedure will be credited to the price of the product submitted for warranty
assessment.
The warranty does not cover the additional costs of removal and installation of the
product, e.g. loss of refrigerant , normal time settlement, travel, accommodation, loss of profit,
penalty, etc. The warranty is void if it can be proved that the defect was caused by
misuse, alteration, improper handling, improper storage, damage caused by natural causes,
damage during transport or other circumstances beyond the seller's control.
The guarantee procedure can be initiated if the complainant has made a report
immediately after the defect has been detected, but no later than 3 working days.
Within 5 working days of the Buyer's acceptance, the Buyer shall send the Seller the
guarantee period, the additional costs and damages resulting from the delay shall be borne by the
delaying party
rope.
In the event of a delay in claiming within the warranty period due to failure to detect a defect, the
consequences of the delay (additional breakdown and repair costs) are borne by the party who
is late.
The procedure for the enforcement of the guarantee must be in writing, signed by the parties
through mutually agreed contact details.
The Buyer must check the integrity of the purchased product upon receipt !
We will not be able to enforce the guarantee if the customer claims that the goods
have been damaged after signing a document certifying that the goods have been
received intact.
11. BUY-BACK TERMS:

11.1.1. Conditions for repurchase of normal returns
The Buyer must notify the Seller of his intention to return the goods in a verifiable manner
by
info @ vpt-campingshop.hu e- mail cí men.
If the Buyer returns a product without prior agreement, the Seller is not obliged to accept
it. If the goods are accepted and no further information is received within 15 days as to
the reason for the return, the Seller shall return the goods at the Buyer's expense and
expense.
11.1.2. Conditions for repurchase :
- an undamaged product for which no attempt has been made to install it
- original packaging - clean, undamaged and suitable for resale
- a copy of the invoice proving the purchase.
If the Buyer returns the product at his own expense:
- The procedure is free of charge within 14 days of the purchase.
- From the 15th day after the purchase until the 30th day after the purchase, 15% of the
invoice value will be
deduction.
- No refund is available for purchases made after 30 days.
- In case of damaged packaging, we cannot take back the product.
- We are unable to take back products without packaging.
We are not able to credit you for delivery costs.
The Seller is entitled to apply a deduction if :
- the consumer to determine the nature, characteristics and functioning of the product
used the space beyond the necessary use.
- the manufacturer of the product applies a deduction for restocking costs at the time of
repurchase
11.2. Conditions for the return of a damaged product
The seller will credit damaged space if the following conditions are met:
- the Buyer records the damage in the carrier's report on receipt of the parcel
- the Buyer returns the goods and the report completed at the courier's on receipt to
for sale
- the courier company acknowledges that the product was damaged during their service.
All rights reserved to VPT-GRO UP LTD.
11.03.2021.
VPT-GROUP KFT.
Managing Director